United Way of Chattanooga

Dial 2-1-1
United Way's telephone link to community services

United Way's 2-1-1 is an information and referral service where you can get or give help just by dialing 2-1-1. Whether it's a problem making rent, finding quality, affordable child care or overcoming a family crisis, 2-1-1 is there to connect people to human services that can meet their needs. 

Simply dial 2-1-1 and stay on the line to speak with an information and referral specialist about your needs. All calls to 2-1-1 are free and confidential.

CALL WAIT TIMES: Our wait times are longer due to increased call volume.  When you call, please stay on the line, your call will be answered. We apologize for any inconvenience and thank you for your patience.


Other ways you can reach  2-1-1:

  • Call 423.265.8000. Cell phone users may need to use this number due to problems connecting some cell phone services when users only enter 2-1-1. 
  • Call toll free: 866.921.3035
  • For the hearing impaired: dial 711 (Tennessee Relay Service)
  • Learn more about 2-1-1 and the 2-1-1 National Collaborative: www.211.org


Get help online through Community Link

If you are looking for a specific resource, please visit Community Link, the online 2-1-1 resource directory.


Add your organization to the 2-1-1 resource database

If your organization focuses on providing a social service, you can join the 2-1-1 resource database. Qualifying organizations are 501(c)3 non-profits, government agencies, faith-based organizations or other organizations that contribute to social services.


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© United Way of Greater Chattanooga | 630 Market Street | Chattanooga, TN 37405 | 423.752.0300